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Frequently Asked Questions
Fast Shipping
We send our products anywhere in the U.S. within 1-3 business days. Enjoy free shipping on all U.S. orders over $50.
We ship to Canada. Customer pays a flat rate shipping fee of $19.99 USD.
Easy Returns
Return any unworn and unwashed products if the tags are still attached within 20 days. Free return shipping on orders over $50 within the continental US.
Embroidered or any customized product CANNOT be returned. We do not offer free return shipping postage outside of the US, please review the sizing when ordering.
We DO NOT OFFER FREE RETURN shipping from Puerto Rico and Canada.
Secure Checkout
We accept payments from Visa, MasterCard, Discover, Amex, Google Pay and Apple Pay.
We offer embroidery services
Please add the custom embroidery $14.99 fee to your order. We work with a third party company for this service so please allow up to 10 business days from order date to ship. We do not accept returns nor exchanges for any embroidered product.
CYTY
9845 Erma Road, Suite 203
San Diego, CA 92131.
Please include your order number inside your package.
If you don't see an answer to your question, we are available thru chat or by email: support@cytywear.com
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